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PAYMENT

Full payment must be made in advance in order to confirm and process your order.

SHIPMENT DURATION

Since carpet you have ordered comes right from our manufacturing house in Nepal, it will take
up to three months to receive your carpet after your order has been confirmed. We use DHL for
all our shipments.

INSURANCE AND DAMAGES

Almost all orders are insured. If you receive an item that has been damaged during shipment,
please contact us immediately. Save ALL packing materials and paperwork. If you notice
external damage to the package at the time of delivery, alert thedelivery person at that time, and,
if possible, have them verify this damage in writing.

REFUND POLICY

Returns will only be accepted and credit given or money refunded if ALL of the following
conditions are met:

1. In the event you received completely wrong item/s other than you have ordered.

2. Notification of your intention to make a return must be received by us within ten days of
delivery of the item(s).

3. Returned item(s) must be received by us within fourteen days of the date the item was
delivered.

4. Customer is financially responsible for all shipping and handling charges connected with the
item, and assumes full
responsibility for its safe return. We suggest careful packing and insurance as the minimum
precaution.

PLEASE CONTACT FOR MORE INFORMATION:

Land Of Buddha
Ph: 646-602-6588
Cell: 646-206-9466
Email: sales@lobny.com

Or,
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Tibetan Carpet
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